.webp)
What should leaders know about hospitality? What does it mean to be welcoming? Whitney Putnam (GLN VP of Marketing and Global Leadership Podcast Host) and David Ashcraft (GLN President and CEO) kick off this month’s focus with a focus on the importance of hospitality. In the conversation, David reflects on the impact hospitality can have on guests and/or customers, and how showing unreasonable hospitality to others can positively impact a team.
IN THIS EPISODE:
- What is David’s favorite fall drink?
- Why should leaders focus on hospitality?
- What were David’s main takeaway’s from Will Guidara’s talk on unreasonable hospitality (2024 Global Leadership Summit)
- How can hospitality be a “selfish pleasure”?
- How does David live out hospitality in his current role at the GLN?
- How can a leader express hospitality in a remote or hybrid work situation?
LISTEN
Apple Podcasts | Spotify | YouTube
STANDOUTS AND TAKEAWAYS
- Behind-the-scenes excellence makes public “wow moments” possible.
- Upholding the value of excellence has a positive impact on an entire organization.
- Every touch point that someone has with an organization (from interactions in the parking lot to emails and social media) is an opportunity to show hospitality.
LINKS MENTIONED
- Book: Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Amazon.com)
- Website: Leader365 and Team365
- Website: Global Leadership Summit 2025
- Website: Global Leadership Network
Related
Ep 180: Juliet Funt on Freeing Your People (and Yourself) for High-Value Work
In this conversation with David Ashcraft, Juliet explains some of the mindset shifts that leaders need to undergo in order to be champions for “white space,” and to minimize unnecessary busywork in their organizations.
Ep 174: Jo Saxton on Engaging Next Generation Leaders
Fresh off the stage at the 2024 Global Leadership Summit, Jo Saxson sat down with Jason Jaggard to talk about her work, and shared wisdom on what young leaders bring to the workplace and how seasoned leaders can engage this emerging generation.
Ep 171: Stephanie Chung on Leading People Who Are Not Like You
In this conversation with GLN President and CEO David Ashcraft, Stephanie shares about her leadership journey, and how all leaders of all kinds can learn to be allies of the individuals on their teams.
Leadership That Lasts
Team365 isn’t just a platform. It’s a commitment to grow, lead and live with purpose — every single day. Whether you’re here for content, community or clarity, you’re in the right place. Your leadership matters. Let’s keep going.
