You Are Currently Signed In

Please click here to continue on to your dashboard.

Published October 1, 2024

Ep 151: How Leadership and Hospitality are Interconnected—GLN President and CEO David Ashcraft

TOPICS IN THIS PODCAST

Leading OrganizationsLeading Others

What should leaders know about hospitality? What does it mean to be welcoming? Whitney Putnam (GLN VP of Marketing and Global Leadership Podcast Host) and David Ashcraft (GLN President and CEO) kick off this month’s focus with a focus on the importance of hospitality. In the conversation, David reflects on the impact hospitality can have on guests and/or customers, and how showing unreasonable hospitality to others can positively impact a team.  

Show Notes

SUMMARY 

What should leaders know about hospitality? What does it mean to be welcoming? Whitney Putnam (GLN VP of Marketing and Global Leadership Podcast Host) and David Ashcraft (GLN President and CEO) kick off this month’s focus with a focus on the importance of hospitality. In the conversation, David reflects on the impact hospitality can have on guests and/or customers, and how showing unreasonable hospitality to others can positively impact a team.  

 

IN THIS EPISODE: 

  • What is David’s favorite fall drink? 
  • Why should leaders focus on hospitality?
  • What were David’s main takeaway’s from Will Guidara’s talk on unreasonable hospitality (2024 Global Leadership Summit)
  • How can hospitality be a “selfish pleasure”?
  • How does David live out hospitality in his current role at the GLN?
  • How can a leader express hospitality in a remote or hybrid work situation?

 

LISTEN 

 Apple Podcasts | Spotify | YouTube 

 

STANDOUTS AND TAKEAWAYS 

  • Behind-the-scenes excellence makes public “wow moments” possible.   
  • Upholding the value of excellence has a positive impact on an entire organization.
  • Every touch point that someone has with an organization (from interactions in the parking lot to emails and social media) is an opportunity to show hospitality.  

 

LINKS MENTIONED 

Show Notes are Exclusively for Podcast Subscribers

Enter your email address to unlock them instantly


You are located in: US

“We welcome and encourage comments on this site. There may be some instances where comments will need to be edited or removed, such as:

If you have any questions on the commenting policy, please let us know at heretoserve@globalleadership.org”

Select your location

Select your location