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Published June 6, 2018Sheila Heen describes three different kinds of feedback that leaders receive in the workplace.
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Sheila Heen describes three different kinds of feedback that leaders receive in the workplace.
Sheila Heen has spent more than two decades teaching Negotiation at Harvard Law School, specializing in our most difficult conversations—where disagreements are strong, emotions run high and relationships become strained. Her firm, Triad Consulting, works with executive teams to strengthen their working relationships, work through tough conversations and make sound decisions together. Heen has applied her expertise across a diverse range of companies and cultures including Pixar, Hugo Boss, the NBA, the Federal Reserve Bank, AT&T, and many family businesses, as well as not-for-profits, the Singapore Supreme Court and the Obama White House. She has written two New York Times bestsellers, Difficult Conversations: How to Discuss What Matters Most, and Thanks for the Feedback: The Science and Art of Receiving Feedback Well.
Years at GLS 2015, 2018
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“We welcome and encourage comments on this site. There may be some instances where comments will need to be edited or removed, such as:
If you have any questions on the commenting policy, please let us know at heretoserve@globalleadership.org”
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