Sheila Heen

Learning to receive feedback from each other is what leadership is all about.

Sheila Heen

About the Author
Sheila Heen has spent more than two decades teaching Negotiation at Harvard Law School, specializing in our most difficult conversations—where disagreements are strong, emotions run high and relationships become strained.

Sheila Heen

Founder

Triad Consulting Group

Sheila Heen has spent more than two decades teaching Negotiation at Harvard Law School, specializing in our most difficult conversations—where disagreements are strong, emotions run high and relationships become strained. Her firm, Triad Consulting, works with executive teams to strengthen their working relationships, work through tough conversations and make sound decisions together. Heen has applied her expertise across a diverse range of companies and cultures including Pixar, Hugo Boss, the NBA, the Federal Reserve Bank, AT&T, and many family businesses, as well as not-for-profits, the Singapore Supreme Court and the Obama White House. She has written two New York Times  bestsellers, Difficult Conversations: How to Discuss What Matters Most, and Thanks for the Feedback: The Science and Art of Receiving Feedback Well.

Years at GLS 2015, 2018

We welcome and encourage comments on this site. There may be some instances where comments will need to be edited or removed, such as:

  • Comments deemed to be spam or solely promotional in nature
  • Comments not relevant to the topic
  • Comments containing profane, offensive, or abusive language
  • Anonymous comments

If you have any questions on the commenting policy, please let us know at heretoserve@globalleadership.org

THURSDAY-FRIDAY, AUGUST 6-7, 2020Register for the 2020 Global Leadership Summit

$149*

Pricing is as low as $149 per attendee for purchases of 2+ tickets and $169 per individual attendee by June 30, 2020. Regular pricing is $189 per individual ticket and $169 for purchases of 2+ tickets. All ticket prices are per-person, in USD, for registration to attend at a U.S. site or online. Each guest in a group must have their own individual registration to attend and access interactive elements as well as the 7 days of post-event video-on-demand. Guests from other countries please contact your GLN or GLS office. Additional discounts are available for full-time students, faculty and members of the military. Additionally, teachers, nurses and other qualified guests may be eligible for continuing education credit. Please call 800-570-9812 to learn more about CE credit.

You are located in: US
Let's Connect

“We welcome and encourage comments on this site. There may be some instances where comments will need to be edited or removed, such as:

If you have any questions on the commenting policy, please let us know at heretoserve@globalleadership.org”

Select your location

Select your location