Learning to receive feedback from each other is what leadership is all about.
About the Author
Sheila Heen (GLS 2015) has spent two decades at the Harvard Negotiation Project, specializing in our most difficult conversations—where disagreements are strong, emotions run high and relationships become strained. Her firm, Triad Consulting Group, works with executive teams to strengthen their working relationships, work through tough conversations and make sound decisions together. She has written two New York Times bestsellers, including her most recent, Thanks for the Feedback, which helps leaders improve their ability to receive feedback.
Years at GLS 2015, 2018