The ‘That’s Right’ Principle

Published November 25, 2019

TOPICS IN THIS VIDEO

Conflict ManagementLeading Others

Former FBI negotiator, Chris Voss, explains why the best phrase in a negotiation is ‘That’s Right’ – and how to get the other side to say it.

About the Speaker
Chris Voss is a 2019 Global Leadership Summit Speaker.

Chris Voss

CEO & Founder

The Black Swan Group

Chris Voss founded The Black Swan Group, a firm that provides training and advises Fortune 500 companies through complex negotiations. A 24-year veteran of the FBI, he was the lead international kidnapping negotiator and was trained not only by the FBI, but by Scotland Yard and Harvard Law School. In his book, Never Split the Difference: Negotiating As If Your Life Depended On It, Voss breaks down these strategies so that anyone can use them in the workplace, in business or at home.

Years at GLS 2019

We welcome and encourage comments on this site. There may be some instances where comments will need to be edited or removed, such as:

  • Comments deemed to be spam or solely promotional in nature
  • Comments not relevant to the topic
  • Comments containing profane, offensive, or abusive language
  • Anonymous comments

If you have any questions on the commenting policy, please let us know at heretoserve@globalleadership.org

THURSDAY-FRIDAY, AUGUST 5-6, 2021Register for the 2021 Global Leadership Summit

$129*

*Pricing is as low as $129 per attendee for purchases of 2+ tickets and $149 per individual attendee. Regular Pricing is $189 per attendee for purchases of 2+ tickets and $209 per individual attendee. Not valid for South Barrington’s Main Auditorium. All ticket prices are per-person, in USD, for registration to attend at a U.S. site. Guests from other countries please contact your GLN or GLS office. Additional discounts are available for full-time students, faculty, first-responders and members of the military. Additionally, teachers, nurses and other qualified guests may be eligible for continuing education credit. Please call 800-570-9812 to learn more about CE credit.

You are located in: US

“We welcome and encourage comments on this site. There may be some instances where comments will need to be edited or removed, such as:

If you have any questions on the commenting policy, please let us know at heretoserve@globalleadership.org”

Select your location

Select your location