Month: August 2021

GLS21 Illustrative Summaries

Bianca Juarez Olthoff

The following illustrative summaries are from The Global Leadership Summit in 2021. Please feel free to use these illustrations to help you reflect on and apply what you learned. All illustrations by Ashley Morgan Kirk.

 

Craig Groeschel

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Craig Groeschel

 

Michelle Poler

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Michelle Poler

 

General Stanley McChrystal

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General Stanley McChrystal

Jamie Kern Lima

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Jamie Kern Lima

 

Shola Richards

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Shola Richards

Ibukun Awosika

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Ibukun Awosika

 

Rich Wilkerson Jr.

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Rich Wilkerson Jr

 

Jerry Lorenzo

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Collaboration Creativity & Conviction - Jerry Lorenzo GLS21 Illustrative SummaryJerry Lorenzo

 

Dr. Henry Cloud

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Mental Health Crisis - Dr Henry Cloud

 

Dr. Francesca Gino

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Dr. Francesca Gino

 

Richard Montañez

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Richard Montanez

 

A.R. Bernard

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A.R. Bernard

 

Juliet Funt

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Juliet Funt

 

Bianca Juárez Olthoff

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Bianca Juarez Olthoff

 

 

Malcolm Gladwell

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Malcolm Gladwell

 

Albert Tate

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Albert Tate
 

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Transforming Prison Culture: Danville Correctional Center’s Building Block Program

The Building Block Program Danville Correctional Center

If you attended The Global Leadership Summit (GLS) on August 5-6, you’ll likely remember the powerful Summit Impact story about a man named Renaldo Hudson.

Because of the partnership with Second Church in Danville, and the support of our generous audience over the years, Renaldo was able to attend the GLS for the first time while incarcerated at Danville Correctional Center.

After what he heard, Renaldo realized he could lead the change he wanted to see and was inspired to do something within the walls of his prison to change the culture. So, Renaldo started the Building Block program, which is a peer mentoring program set out to transform the lives of incarcerated men at Danville Correctional Center.

You may have heard a little bit of Renaldo’s story during the GLS, and the remarkable things he is doing now that he has been released. But we would love to share the rest of the story about how the Building Block program legacy is changing lives.

Watch this powerful 15-minute documentary on the impact of the Building Block program.
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If you have ever donated to the Global Leadership Network, you too are part of stories like Renaldo’s. You make it possible to bring the GLS into 100+ prisons and counting. Thank you!

If you are interested in getting involved with the GLS Prison Program, go to GlobalLeadership.org/Prison to learn more!

GLS21 Top Quotes

Now Revealing Three GLS21 Faculty Sure to Equip, Encourage and Inspire You
“Your capacity to lead toward the future is determined by your ability to endure pain today.” – Craig Groeschel

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Craig Groeschel

 

What’s the best that can happen? – Michelle Poler

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Michelle Poler

 

“You must empower people to act.” – General Stanley McChrystal

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General Stanley McChrystal

 

“We need to look our fear straight in the eye and remember our calling, faith and mission is bigger than it.” – Jamie Kern Lima

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Jamie Kern Lima

 

“Lead with civility; the world needs it more than ever. Your decision to do so will be your legacy.” – Shola Richards

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Shola Richards

 

 

“We have the most control in our lives. We choose who we are, what we become, and what we do.” – Ibukun Awosika

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Ibukun Awosika

 

“If you’re doing something you believe in, it will take you beyond what you’re competent in.” – Jerry Lorenzo

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Jerry Lorenzo

 

“Every season of life has a purpose. What you’re facing right now is necessary for whatever is next.” – Rich Wilkerson Jr.

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Rich Wilkerson Jr

 

“How we deal with the gap between who we are and who we could be is the difference between thriving and not thriving.” – Dr. Henry Cloud

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Dr. Henry Cloud

 

“Leaders turn crisis into opportunity.” – Dr. Francesca Gino

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Dr. Francesca Gino

 

“A purposeful leader is somebody who helps other leaders find their purpose.” – Richard Montañez

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Richard Montañez

 

“Building bridges is about finding common ground, finding the place of agreement.” – A.R. Bernard

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A. R. Bernard A. R. Bernard

 

“Imagine the legacy you want and then work backwards.”  - Juliet Funt

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Juliet Funt

 

“When leadership chooses you, you chose to lead.” – Bianca Juárez Olthoff

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Bianca Juárez Olthoff

 

“As a leader, make your organization safe for risk taking.” - Malcolm Gladwell

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Malcolm Gladwell

 

We need leaders to find their groove.” -Albert Tate

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Albert Tate

 
 

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GLS21 Notes: Find Your Groove

Albert Tate will be speaking at Global Leadership Summit 2021.

Everyone feels the pandemic was/is a big test! But what if it wasn’t the test but the lesson? What lessons did we pull out over the past year and are we now in one of the biggest tests of our lives? In his talk at The Global Leadership Summit, Albert Tate used the Exodus story from the Bible to help us investigate three ways a leader needs to define reality.

Enjoy these official session notes to help you dive deeper into what you learned! 

Albert Tate

 

 ”I’m Still Here!”
    • Testimony services when I was growing up: They would regularly celebrate that I am not where I want to be, but I’m not where I was. God is good! It was an attitude of gratitude. They would stand and say, “I’m still here!”
    • You’re sitting around some who had the hardest year of their life. You’re sitting around leaders that look like they have it together but are carrying burdens that your naked eye cannot see.
    • Your attitude of gratitude will shape your perspective.
    • “What if that was the lesson and this is the test?” Maybe that was the lesson to learn something and now is the test to see if we learned it.
What if This is the Test?
    • I hit 1 Million Miles with Delta Airlines. I get first class. One of the hardest things about first class is looking humble while you all are walking by. I was so proud of my status and the pandemic hit. I got to spend more time at home, and it was a blessing.
    • My son started playing football. He would come over for water. I’d give him a little pep talk. It was a meaningful moment. It was the little moments that are invaluable.
    • What if the falling away of the miles was the lesson and the being present for meaningful moments is the test?
    • When is the last time that you created space for meaningful moments in your office, your relationships, your ministry?
Define Reality
    • Exodus 16:4-5 – They are in the wilderness, and they are grumbling. “At least in Egypt we had food to eat.”
    • They were experiencing freedom and acting as if they were in bondage. They were looking back to their bondage and thinking they were free.
    • Max Dupree said one of our biggest jobs to define reality.
    • One of your biggest jobs is to know the difference between bondage and reality.
    • Three invitations for every leader to consider.
Opportunity to See What You’ve Never Seen Before
    • Manna was something they’ve never seen before.
    • There is an opportunity, an invitation.
    • He tells them to get just enough. Don’t Costco this.
    • In this season, what if you need to take a different approach to this new opportunity.
    • What if you bring a different approach to some new opportunities.
    • You have to have a Whole Foods mentality.
    • The issue is trust. You’re grabbing more because you don’t trust Him to provide enough for tomorrow.
    • Where do you need to trust more? Where do you need to look for new opportunities?
Napping is the New Hustle
    • An invitation to rest.
    • You will end up going out in a season of abundance, you will experience scarcity because you are acting in disobedience.
    • They had no idea what rest was. They were Hebrew slaves. It was the worst of the worst.
    • Every time you rest, every time you stop, I’m reminding you that you are not a slave any more. Rest equals freedom.
    • Take a nap. Go to sleep. That is the new hustle. Take care of yourself.
    • You’re not God. It can go without you. It can survive without you. Healthy leaders have healthy rhythms.
    • You can’t afford to not take a day off.
    • Chic-fil-a. The mall owner said, “You cannot make in 6 what others make in 7.” He was right. They made more.
    • God always provides.
Grief & Hope Make Great Roommates
    • It’s okay to grieve. The grumbling came from their grieving. It disrupted their life and their system.
    • It’s okay to not like this season.
    • “In their grieving, God responded…” God responds to their grieving and grumbling with grace.
    • I want you to move hope in your house, in your spirit, into your business plan.
    • If you still have breath in your body, you have purpose in your life. Don’t you dare quit. Don’t you dare give up.
    • When you get stuck in the PUC, look for the opportunities to see where God is moving.
    • In the midst of your PUC, find your rhythm. Manna in the morning, meat at night.
    • Find your groove.
    • In New Orleans, there is a thing called the Second Line. It’s people with umbrellas behind the band. They are dancing. They do it at funerals and weddings. Melody and joy can live in hard and rough places. That’s what your leadership should look like.
    • Everyone wins when the leader gets better!
    • Go home on fire! Go home leading like never before! PUC up and find your groove!

 

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GLS21 Notes: Choose to Lead

Bianca Juarez-Olthoff will be speaking at Global Leadership Summit 2021.

When the opportunity to lead comes our way, we all respond differently. While some of us eagerly embrace the call to lead, others require a little convincing. In fact, many leaders have feelings of being unqualified, not enough and that they will soon be “found out.”

At The Global Leadership Summit, through her own story and experience as a leader, Bianca Juárez Olthoff helped us quiet the voices of negativity in our lives, embrace our roles as leaders and lead more boldly in our area of influence.

Enjoy these official session notes to help you dive deeper into what you learned!

Bianca Juarez Olthoff

The Inner Saboteur
    • I’m comfortable with noise. Yet I wasn’t comfortable with the noise of the voices in my head. That voice is the inner saboteur.
    • “You don’t belong here.” I still struggle to define myself as able, competent. Have you been there?
    • Imposter syndrome: feelings of inadequacy that persist despite evident success, a sense of intellectual fraudulence. (Harvard Business Review 2008)
    • How do I lead when I am not enough?
You Are Chosen to Lead
    • Let’s assume you were chosen, chosen for a reason.
    • The idea of being chosen has been something I’ve wrestled with my whole life.
    • Will you lead when you are invited to?
    • There are those that step into gaps against their will or their desire.
    • You are chosen to lead.
    • There is a mental mind shift that happens when you are chosen for something.
The Example of Gideon
    • The story of Gideon – Judges 6 – Gideon’s tribe was not really known for something, the least tribe.
    • The first time I had a chance to go into prison to teach, I was reluctant. I felt gravely unqualified, and the time was so inconvenient.
    • I had to make a decision. I chose to lead. I couldn’t see the direct outcome. I couldn’t see the ROI. I couldn’t calculate the investment. There was a seed that was planted in my soul.
    • What are you missing out or who are you missing out on impacting by not saying yes to leadership?
    • When leadership chooses you, you choose to lead.
    • Gideon felt unqualified to lead. Even though he felt unqualified, he still led.
    • Where was Gideon? He was hiding. Sometimes the best leaders are hiding. He was hiding in a winepress.
    • The crisis may cause you to fear but you do not have permission to quit.
    • Your crisis does not dictate your capability, competency or commitment.
    • Choose to lead when inconvenient.
An Identity Shift – You Are a Mighty Warrior
    • His name was Gideon. He had an identity shift. Judges 6:12 – “The Lord is with you mighty warrior.”
    • When we realize our identity, it moves us into action.
    • My dad made the critical decision to step into the calling.
    • When leadership chooses you, you choose to lead when the next generation is on the line.
    • Free 15-Day Leadership Guide: bianacaolthoff.com/leadership
    • We are all going to have moments where we feel the odds are stacked against us. This is your invitation to call those around you to rise.
    • We cannot change the circumstances on the God-call on our lives. We can be nervous, but we cannot hide.
    • We do not cower. We do not hide. We are mighty warriors.
    • Judges 6:14 – “Go in the strength you have… Am I not sending you?”
    • God Almighty came and fought the battle for them.
    • Lives are being impacted by your leadership. All hinging upon your leadership “Yes.”
    • The opposite of unqualified isn’t qualified. The opposite of unqualified is chosen.

 

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GLS21 Notes: Ownership, Inspiration & Impact

Richard Montanez will be speaking at Global Leadership Summit 2021.

Good ideas—world changing, paradigm-shifting ideas—can come from anyone and anywhere in an organization. Do you believe that? Richard Montañez did!

At The Global Leadership Summit, Richard Montañez, encouraged us to think like an executive and act like an owner and talked on how mentors can play an important part of your leadership journey.

Enjoy these official session notes to help you dive deeper into what you learned! 

Richard Montanez

 

 Leadership According to Richard Montañez
    • I learned my leadership from the hood, the ghetto.
    • I learned leadership from women. I will take the leadership of a women any day. I believe that when God created women, He was showing off.
    • I want to inspire you, to encourage you and remind you who you are.
    • Stay away from people that discourage you. Hang out with people that encourage you.
    • Leadership of a Pharaoh – someone who takes everyone captive to build everything in their image.
    • Leadership of the Deliverer – they come into your life to help you become all you were meant to be.
Three Levels of Leadership
    • Pioneer – someone who has big feet, they map new territories and bring settlers.
    • Settler – they build communities.
    • Purposeful Leader – they help other leaders find their purpose.
My story
    • All you need is one revelation to create a revolution. A revelation is something that is always there that is revealed to you.
    • I was born in a migrant river camp. I didn’t want to go to school because I could barely speak English. I had to ride a green bus. I was eating a burrito at lunch. I didn’t want to stand out.
    • As much as I wanted to fit in, I was never created to fit in. We were all created to stand out.
    • I quit school at a young age. I worked at a chicken ranch. I worked at a car wash. I got a job at the Frito Lay factory. “You make sure when you mop that floor, it shines so well that they can tell that a Montañez mopped it.”
    • A new CEO put a video out and said, “I’m empowering all of you to act like an owner.” I went to a salesperson and followed him on my day off.
    • Don’t become such an expert that you can’t see anymore.
    • As a janitor, I called the CEO. The executive assistant put the call through.
    • There was always someone who will try and steal your idea. Don’t let them.
    • I made 100 bags and we got a presentation ready. My wife inspired, encouraged and reminded me.
    • I had something inside of me that was greater than fear.
    • There is a cookie that has been baked for you. Get out of the line and get the cookie.
    • I was hungry for a change in my life.
    • Many times, greatness will come in ridiculous form.
    • Flamin’ Hot Cheetos is now $2 billion/year. All from being hungry and being ridiculous.
    • It’s okay if they mistake you for a worker. I’m okay if you think I’m a gardener.

 

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GLS21 Notes: Extraordinary Leadership

A.R. Bernard will be speaking at Global Leadership Summit 2021.

As the world seems to be becoming increasingly polarized, finding leaders who can lead with vision, intellect and unity seem few and far between. A.R. Bernard is one such leader.

At The Global Leadership Summit, Paula Faris interviewed Bernard, asking questions like: How can a leader build trust in a culture that lacks trust? What insight can you share about leading in environments with diverse perspectives and agendas? And what advice would you give to leaders that are just starting out on their leadership journey?

Enjoy these official session notes to help you dive deeper into what you learned!

A.R. Bernard

 

Why is bridge building important?
    • We are social beings. We are meant to be together; nothing can be accomplished alone. We need each other.
    • Building bridges is finding common ground, finding the place of agreement.
    • Agreement is a place of power. Disagreement is the place of powerlessness.
    • Common ground creates pathway for communication.
How do you go about bridge building?
    • It begins with attitude. You need an attitude of humility. Jesus said to assume the lower place.
    • Humility takes empathy. Empathy is about understanding the state of the other’s existence.
    • The basics of debate are about knowing the other side.
    • Hebrews – remember those in prison as if you were one of them. Put yourself in the place of the other person.
    • Moral courage – the willingness to take moral action despite the risk or consequences.
What’s the mindset going into meetings with opposing leaders?
    • I live and thrive at the intersection of faith and culture. Culture is the attitudes, disposition of society, customs and practice, institutions, language.
    • As a person of faith, my responsibility is to urge culture, especially those in power, to measure themselves against God’s perspective for society.
    • It’s about trust. Every relationship is based on trust. You build trust by consistency, integrity, reputation.
Working with NYC Mayors
    • I see my role as salt and light. To speak to individuals in power and help them rethink.
    • I have 275 members of NYPD that are members of my congregation.
    • The situation between de Blasio and NYPD had gotten very ugly. I was able to adjust his lens enough that he was able to adjust.
    • You have to build trust. Relationship is a network for life.
    • The shooting of Sean Bell – how Bloomberg responded stopped it from escalating.
Rebuilding Trust
    • You begin by giving hope toward some future goal or objective that you can all agree on.
    • It’s about keeping your word, integrity.
    • When you don’t know where to start, find something you have in common. There’s more that unites us than divides us.
    • The climate in our culture has people taking sides. When you have the proliferation of the extremes, it expands the middle.
    • The only way to move forward in a divided society is to have conversations.
    • The voice of the people is not necessarily the mind of the people. The voice has been hijacked by the media, special interest groups, political parties, even the clergy.
    • There is a greater division in Washington than there is among the people. Let’s find common ground and build bridges of relationship.
    • You’re not going to convince everybody. You just have to convince enough of the right people if you’re going to affect change.
Working with Leaders of Other Faiths
    • Society requires civil order and a moral value consensus. Religion brings that to society.
    • I look to engage other faiths. I can do that because I’m secure in my faith.
    • My conversion did not come by way of the institution. It came by way of a person, Jesus Christ.
    • I grew up in two contexts. I learned how to build relationships in both contexts. Jesus was comfortable as a Jew even though he knew his mission was beyond that.
    • I thought God, truth and life were synonymous.
    • I heard a voice: “I’m the God you are looking for. I and my Word are one.” It took me to Scripture. I met Jesus in his Word.
Tension and Conflict
    • Those of us who believe in and participate in the kingdom of God are immediately put into a tension.
    • Jesus said they were in the world but not of the world. That creates tension.
    • It puts me in a tension between separation and assimilation. I’m living between the need to be different and the need to be a part of the culture I live in.
    • It raises questions. How much do I adjust to the culture without losing my identity? Should I get involved in politics?
    • This tension has existed since the inception of Christianity in the Roman world.
    • Jeremiah – “Settle down. Plant gardens. Pray for the peace and prosperity of the city.”
The Most Difficult Bridge
    • They all have their challenges.
    • The most difficult has been to change the image of Christianity in the mind of those who have been hurt by it or see it as the enemy.
Advice to New Leaders
    • Managing continuity and change.
    • Change is the only constant in life. It is the essence of maturation. It’s movement from one stage to another. It can move you from comfort to discomfort.
    • Truth is the only agent that effects true change.
    • All truth is confrontational. It confronts our attitudes, choices.
    • The Bible reveals the purposes and plans of God. It also is a book with patterns, principles, precepts that work for successful life.
    • Knowing what to change and what to continue is the challenge. If you change what you should continue, you lose your identity. If you continue what you should change, you become irrelevant.
    • The past becomes the foundation for imagining what can be in the future.

 

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GLS21 Notes: The Urgency of a Leader

Malcolm Gladwell will be speaking at Global Leadership Summit 2021.

One of the responsibilities of leadership, particularly when it comes to creating cultures and gearing towards innovation—is the need to focus on urgency.

In his talk at The Global Leadership Summit, Malcolm Gladwell explored the untold stories of two leaders who accomplished breakthrough innovations. He unpacked what was behind these successes and how they utilized their influence to create urgency and give the permission to risk all for innovation.

Enjoy these official session notes to help you dive deeper into what you learned!

Malcolm Gladwell

 

The Story of Emil Freireich and Childhood Leukemia
    • Emil Freireich, hematologist in America, was sent to the National Cancer Institute.
    • Freireich’s boss, Gordon Zubrod, said, “I want you to cure childhood leukemia.”
    • Leukemia was the one of the most common causes of death for children at that point. Doctors were often unwilling to use the drugs commonly used because it prolonged the agony.
    • Freireich studied the four drugs and began to use them together.
    • In 1965, Freireich published an article saying, “We have cured childhood leukemia.” It was one of the most important medical findings of the 20th century.
    • This is a classic example of a great innovation. It was operational risk-taking.
Social Risk & Urgency
    • To do something truly innovative, you need to take a social risk. You must convince others that what you are doing makes sense.
    • What is at the core of social risk-taking? Urgency.
    • What Freireich was proposing to do was conduct a blind experiment on deathly ill children using four untested, horribly toxic drugs. The idea was crazy. But he was persistent.
    • Up until that moment, no one had seen the problem like Freireich had seen the problem.
    • What sets Freireich apart is that he is in a hurry. He sees the urgency. He’s willing to stick his neck out and try something new.
The Story of Xerox PARC
    • Xerox PARC was right in the middle of Silicon Valley. It was started in the 1970’s. Xerox hired 60-70 of the greatest computer scientists of the day. They were to imagine the office of the future.
    • They built the first real personal computer. They created the graphical user interface. They invented the mouse. They created the idea of windows, the ethernet, word processing, laser printer, etc.
    • In December 1979, Steve Jobs visits Xerox PARC. They showed him the Alto, the personal computer. He asks, “Why haven’t you brought this to market?” They were working to perfect it.
    • Jobs runs back to his headquarters. He tells his engineers to change what they’re doing. They create the Macintosh.
    • Was Jobs smarter than the engineers at Xerox PARC? Was he wiser? No. But Jobs had a sense of urgency. He wanted to do it now.
    • Jobs had to admit that his own ideas were wrong, and others’ ideas were better.
    • Jobs had to convince people to take another path. That social risk-taking is what leaders must do.
Protect & Nurture Risk-Taking: Back to Freireich
    • Freireich introduces a new treatment with horrible side effects. He says that he is going to have to do it every month for two years. People think he is a monster. Other physicians on the ward refuse to help. They would stand in the back of the room and heckle him.
    • He was not at the National Cancer Institute to make friends. We need this attitude to take risks.
    • Our leaders need to learn to protect and nurture this disruptive spirit.
    • The real hero of the Freireich story is not Freireich, it’s his boss Gordon Zubrod.
    • Zubrod understood that his responsibility as a leader was to make his organization safe for risk-taking.
    • We need more Emil Freireich’s in this world but we won’t get them without more leaders like Gordon Zubrod.

 

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GLS21 Notes: Rebel Talent

Dr. Francesca Gino will be speaking at Global Leadership Summit 2021.

Conformity and mindless acceptance of rules stifles creativity. As strange as it might sound, the people who are doing the best work in their respective fields generally tend to be the rule breakers rather than followers of all the conventions. In her talk at The Global Leadership Summit, Dr. Francesca Gino helped leaders discover how to break the rules that hold us back. She also gave us three talents that the best rebels employ to create the future all of us desire.

Enjoy these official session notes to help you dive deeper into what you learned!

Dr. Francesca Gino

 

Rebel Talent
    • Osteria Francescana, the best restaurant in 2016 and 2018. A family of four made a reservation to dine. The father ordered fancy tasting dishes. The boys asked for pizza. The maitre d’ went and ordered a pizza for the boys. He went against the rules of the restaurant to create a moment. That’s rebel talent.
    • There are rebels that break rules constructively because they are focused on the mission.
    • When others see vulnerability, they give respect.
Rebels have a talent for authenticity.
    • When entrepreneurs were genuine and authentic, they were three times more likely to get funds.
    • In India, a company was spending lots of money on training. Most of the employees were leaving after 60 days. They began asking employees what made them feel authentic. Those who were acting authentically were more productive, had greater satisfaction and more willing to stay with the organization longer.
    • Authenticity pays big dividends.
Rebels have a talent for perspective.
    • Captain Sullenberger landed a plane in the Hudson River. He didn’t go into tunnel vision. He had a broader perspective. By the time the accident happened, he was an expert. He was an avid student of plane accidents. He used that experience differently. He used that as a signal that there was more to learn. He would ask, “What can I learn today?”
    • Experience can lead to perspective.
Rebels have a talent for curiosity.
    • As little kids, we have a sense of awe and wonder. It comes from a willingness to discover, rather than just be judged.
    • Tart fell on the floor. “I have an idea for a new dessert. ” It’s now the most popular dish on the menu. It’s called “Oops, I Dropped the Lemon Tart.”
    • Embrace curiosity. Keep asking a lot of questions.
How to Cultivate Rebel Talent
    • I call them rebels because it goes against human nature. We tend to conform rather than stand. We sit with what’s comfortable rather than come in with curiosity.
    • Captains of pirate ships in the 16th century: It was the most diverse organization in the planet. They were getting crew based on commitment to the mission. They were incredibly democratically organized. The crew could elect a captain of the ship and they could remove the captain. They got respect through their actions.
    • Am I the captain that my crew would choose as its leader today?
    • When we do this, we are more likely to act as a rebel and create a place where others are willing to embrace their inner rebel.

 

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GLS21 Notes: A Minute to Think

Juliet Funt speaks at the Global Leadership Summit 2021.

Never before in professional history have burnt out teams needed to just take a minute. A minute of “time with no assignment”—to think, breathe, ponder, plan and create. As the return to a physical workspace plays out, there is good news. We have a spectacular opportunity to hit refresh and design a work culture that serves us better than ever before, with thoughtful time as part of the recipe.

In her talk at The Global Leadership Summit, efficiency expert, Juliet Funt helped leaders apply four time-tested ways they and their teams can reclaim these vital minutes in work and life.

Enjoy these official session notes to help you dive deeper into what you learned!

Juliet Funt

 

 

The Need for Space
    • When you start a fire, layers are best. It’s the space between the combustibles that fire cannot live without. The space is what makes the flames ignite and stay burning.
    • We often try to bring our best spark everyday but there is no oxygen to feed the fire.
    • I call this missing space, white space. The name came from looking at white spaces on a paper calendar, the indication of how much possibility that day could hold.
    • How do you access white space? You take a strategic pause.
The Window of Opportunity
    • We are in the most unique window of opportunity for thoughtfulness that we have ever experienced.
    • The WHERE question is the second most important topic about the next normal. The single most essential discussion to have is about the HOW.
    • This reboot is giving us a chance for behavioral redesign.
    • In what ways can we transform work so it’s no longer the hardest part of people’s lives?
    • Leaders need to stop, think, ponder and envision the future of the HOW they want to build in the new WHERE.

4 Ways to Pause: Recuperate, Reflect, Reduce or Construct

1. Using the Pause to Recuperate
    • This is when we use white space to reboot our exhausted brains and bodies.
    • We need a daily reprieve. Design your new HOW’s with recovery and recuperation in the workflow.
    • The tool? The wedge—a small portion of open time inserted between two activities.
    • The wedge always has bookends and is typically short.
    • Rest brings up emotions (guilt, shame, self-consciousness).
    • We must eradicate the shame of rest and replace it with the pride of self-care.
    • We must take ownership of our exhaustion. We need to give ourselves the permission to change.
    • Questions for teams: How and when can we clock out each day? What are the times before and after which we don’t take calls? What is our official agreement about taking disconnected vacations and PTO days? Are we as leaders modeling these replenishing behaviors?
2. Using the Pause to Reflect
    • Using the pause to reflect gives us the time for objectiveness and to take ideas to the next level.
    • Phil Knight had a special chair in his living room only to be used for daydreaming.
    • Leaders need to remove the power distance that interferes with honesty.
    • Ask our teams: What part of the current HOW gets in the way of their best work and what can we do to change it?
    • Imagine the legacy you would want and then work backwards.
    • Legacy is a story about you yet to be written, a tale with which you hold the pen.
    • Write legacy letters to yourself.
3. Using the Pause to Reduce
    • Take time to reduce the waste work on your plate. Let go of the unnecessary.
    • Research shows low value work costs $1 million in misused talent time.
    • Use SBH (Shouldn’t Be Here) to track boredom.
    • Boredom may be valuable evidence that you are in the wrong place in that moment.
    • Ask questions: Why am I bored? Am I the wrong person to be here? Am I redundant with other peers in the room? Is the content something I could have just read?
    • As you hear the SBH message, it will spur action. We hear more wins from this than any other meeting habit.
4. Using the Pause to Construct
    • Using the pause to construct uses thoughtfulness as a generative business tool.
    • By pausing, we experience what scientists call “beneficial forgetting.”
    • John Cleese (of Monty Python fame) identified two types of work: the open mode and the closed mode. Cleese would set aside ideas and then pursue it.
    • Set aside your good thoughts to see if a great one follows.
The Power of Thinking Together
    • When people think together, it is hard to pull them off the path (group think). But this thinking is directable.
    • Slow down and take a minute to think. You can believe any story you want to think about the next HOW.

 

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